A simpler way to manage your rental
SPG provides hands-on management support for short-term rental properties. A flat monthly structure gives you a clear, predictable cost while we handle the day-to-day organisation that keeps bookings running smoothly.
- Flat monthly fee, no commission on bookings
- Guest cover 7 am to 9 pm, every day
- One calendar both of us can see
- Cleaning and maintenance coordinated for you
What the management package covers
Scope is confirmed in your written proposal. This is the work we take on for most short-term rental owners.
Marketing and listings
Promotion of the property through SPG channels, enquiry handling, availability updates and general listing support.
Booking administration
Reservation organisation, calendar coordination, booking records and guest information kept in order.
Guest communication
Pre-arrival communication, check-in instructions and coordination, support during the stay and checkout coordination.
Cleaning coordination
Scheduling and coordinating cleaners between stays, and confirming the property is prepared for incoming guests.
Maintenance and oversight
Reporting maintenance concerns, coordinating owner-approved service providers and keeping you informed of operational issues.
Owner updates
Regular communication on bookings, guest feedback and the condition of the property, so nothing arrives as a surprise.
What's in the fee, and what isn't
Third-party costs stay with the property. We're explicit about this up front so there are no awkward conversations later.
| Item | Who pays | Detail |
|---|---|---|
| SPG management | In your monthly fee | Management time, booking organisation, guest coordination, marketing support, and coordination of cleaning and maintenance. |
| Cleaning | Owner | Cleaning is coordinated by SPG. The cleaning charge itself is paid by the owner, or recovered through the guest cleaning fee. |
| Maintenance and repairs | Owner | SPG can arrange approved contractors. The cost of repairs, parts and contractor invoices remains the owner's responsibility. |
One calendar, every booking
To deliver reliable check-in, checkout, guest and cleaning coordination, SPG needs visibility of every reservation we're managing. Owners give us access to the booking calendar, or enter direct and private reservations into the agreed management calendar.
This protects both of us. No arrival, checkout or turnover gets missed.